Privacy Policy
AiraGlow Naturals
Effective Date: May 4, 2025
Last Updated: May 4, 2025
At AiraGlow Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Identifiable Information (PII)
- Name
- Email address
- Phone number
- Shipping and billing address
1.2 Payment Information
- Credit/debit card details (processed securely via third-party payment providers)
- UPI/Net Banking details
1.3 Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and tracking technologies
1.4 Order & Transaction Data
- Products purchased
- Order history
- Payment confirmation
1.5 Communication & Customer Support Data
- Queries, complaints, and feedback
- Email/chat interactions with our support team
2. How We Use Your Information
- Order Processing: To confirm, process, and deliver your orders
- Customer Support: To assist you with queries and complaints
- Marketing & Promotions: To send promotional emails and exclusive discounts (only with your consent)
- Website Improvements: To analyze site usage and improve performance
- Legal Compliance: To comply with applicable laws and protect against fraudulent activities
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Payment processors, shipping partners, and customer support services
- Legal Authorities: If required by law to comply with legal obligations
- Business Transfers: In case of a merger, acquisition, or sale of business assets
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website performance and user behavior
- Marketing Cookies: Used for personalized advertising (only with consent)
You can manage cookie preferences through your browser settings.
5. Data Security Measures
- SSL encryption for secure transactions
- Restricted access to personal data
- Regular security audits
- Secure third-party payment gateways
6. Your Rights & Choices
- Access Your Data: Request a copy of your personal information
- Modify Your Data: Update or correct inaccuracies in your information
- Delete Your Data: Request deletion of your personal data (subject to legal obligations)
- Withdraw Consent: Opt-out of marketing communications
To exercise your rights, contact us at airaglownaturals@gmail.com.
7. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their privacy policies and encourage you to review their terms before sharing any personal data.
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we discover such data, we will take immediate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date revised. Your continued use of our website after changes constitutes acceptance of the updated policy.